{"id":87038,"date":"2025-05-09T17:51:49","date_gmt":"2025-05-09T15:51:49","guid":{"rendered":"https:\/\/thebrandcompany.garmentify.com\/aide\/"},"modified":"2025-07-17T16:08:31","modified_gmt":"2025-07-17T14:08:31","slug":"aide","status":"publish","type":"page","link":"https:\/\/thebrandcompany.garmentify.com\/fr\/aide\/","title":{"rendered":"Aide"},"content":{"rendered":"<section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><h1 class=\"w-text\"><span class=\"w-text-h\"><span class=\"w-text-value\">Service Client\u00e8le<\/span><\/span><\/h1><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_2-1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container type_sticky\"><div class=\"vc_column-inner\"><div class=\"w-tabs layout_hor style_default switch_click has_scrolling\" style=\"--sections-title-size:1em\"><div class=\"w-tabs-list items_2 align_none\"><div class=\"w-tabs-list-h\"><button class=\"w-tabs-item active defined-active\" aria-controls=\"content-y98e\" aria-expanded=\"true\"><span class=\"w-tabs-item-title\">Contact<\/span><\/button><button class=\"w-tabs-item\" aria-controls=\"content-q306\" aria-expanded=\"false\"><span class=\"w-tabs-item-title\">Retours<\/span><\/button><\/div><\/div><div class=\"w-tabs-sections titles-align_none icon_chevron cpos_right\"><div class=\"w-tabs-section active\" id=\"y98e\"><button class=\"w-tabs-section-header active\" aria-controls=\"content-y98e\" aria-expanded=\"true\"><div class=\"w-tabs-section-title\">Contact<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-y98e\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"g-cols wpb_row via_grid cols_2 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h2><strong>Contactez-nous, nous vous \u00e9coutons<\/strong><\/h2>\n<p><span>The Brand Company met ce canal de communication \u00e0 votre disposition afin d&rsquo;\u00e9tablir un syst\u00e8me transparent vous permettant de poser des questions sur nos produits et\/ou de soumettre des informations confidentielles de mani\u00e8re priv\u00e9e et s\u00e9curis\u00e9e.<\/span><\/p>\n<p><strong><span>Adresse postale<br \/><\/span><\/strong>C\/Can Diners, 1 &#8211; 11<br \/>Pol\u00edgono El Cros<br \/>08310 \u00b7 Argentona<br \/>Barcelone. Espagne.<\/p>\n<p><strong>T\u00e9l..<\/strong>\u00a093 791 51 88<br \/><strong>Horaires<\/strong> : Du lundi au jeudi de 8h00 \u00e0 17h00. Le vendredi de 9h00 \u00e0 15h00.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>[vc_goo_maps location=\u00a0\u00bbC\/Can Diners, 1 &#8211; 11 Pol\u00edgono El Cros 08310 \u00b7 Argentona Barcelona. Espa\u00f1a.\u00a0\u00bb height=\u00a0\u00bb400px\u00a0\u00bb zoom=\u00a0\u00bb14&Prime; css=\u00a0\u00bb\u00a0\u00bb]<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Si vous pr\u00e9f\u00e9rez, vous pouvez remplir ce formulaire et nous vous contacterons. Vous pouvez aussi utiliser notre <strong data-start=\"1685\" data-end=\"1698\">Live Chat<\/strong>, et nous vous r\u00e9pondrons imm\u00e9diatement (pendant les heures de bureau).<\/p>\n<\/div><\/div><div class=\"w-separator size_small\"><\/div><form class=\"w-form  us-field-style_1 layout_ver show_message_after_sending for_cform us_form_1\" action=\"https:\/\/thebrandcompany.garmentify.com\/fr\/wp-json\/wp\/v2\/pages\/87038\" method=\"post\" enctype=\"multipart\/form-data\"><div class=\"w-form-h\"><div class=\"w-form-row for_text required\">\r\n\t\t<div class=\"w-form-row-field\">\r\n\t\t\t\t\t\t<input aria-label=\"Nom \" type=\"text\" name=\"us_form_1_text_1\" value placeholder=\"Nom  *\" data-required=\"true\" aria-required=\"true\"\/>\r\n\t\t\t<\/div>\r\n\t\t<div class=\"w-form-row-state\">Vous devez remplir ce champ<\/div>\r\n<\/div>\r\n<div class=\"w-form-row for_email required\">\r\n\t\t<div class=\"w-form-row-field\">\r\n\t\t\t\t\t\t<input aria-label=\"Courrier \u00e9lectronique\" type=\"email\" name=\"us_form_1_email_1\" value placeholder=\"Courrier \u00e9lectronique *\" data-required=\"true\" aria-required=\"true\"\/>\r\n\t\t\t<\/div>\r\n\t\t<div class=\"w-form-row-state\">Veuillez saisir une adresse e-mail valide.<\/div>\r\n<\/div>\r\n<div class=\"w-form-row for_text\">\r\n\t\t<div class=\"w-form-row-field\">\r\n\t\t\t\t\t\t<input aria-label=\"T\u00e9l\u00e9phone\" inputmode=\"tel\" type=\"text\" name=\"us_form_1_text_2\" value placeholder=\"T\u00e9l\u00e9phone\"\/>\r\n\t\t\t<\/div>\r\n\t\t<div class=\"w-form-row-state\">Vous devez remplir ce champ<\/div>\r\n<\/div>\r\n<div class=\"w-form-row for_text required\">\r\n\t\t<div class=\"w-form-row-field\">\r\n\t\t\t\t\t\t<input aria-label=\"Entreprise \" type=\"text\" name=\"us_form_1_text_3\" value placeholder=\"Entreprise  *\" data-required=\"true\" aria-required=\"true\"\/>\r\n\t\t\t<\/div>\r\n\t\t<div class=\"w-form-row-state\">Vous devez remplir ce champ<\/div>\r\n<\/div>\r\n<div class=\"w-form-row for_text required\">\r\n\t\t<div class=\"w-form-row-field\">\r\n\t\t\t\t\t\t<input aria-label=\"Objet \" type=\"text\" name=\"us_form_1_text_4\" value placeholder=\"Objet  *\" data-required=\"true\" aria-required=\"true\"\/>\r\n\t\t\t<\/div>\r\n\t\t<div class=\"w-form-row-state\">Vous devez remplir ce champ<\/div>\r\n<\/div>\r\n<div class=\"w-form-row for_textarea required\">\r\n\t\t<div class=\"w-form-row-field\">\r\n\t\t\t\t\t\t<textarea aria-label=\"Message \" name=\"us_form_1_textarea_1\" placeholder=\"Message  *\" data-required=\"true\" aria-required=\"true\"><\/textarea>\r\n\t\t\t<\/div>\r\n\t\t<div class=\"w-form-row-state\">Vous devez remplir ce champ<\/div>\r\n<\/div>\r\n<div class=\"w-form-row for_file\">\r\n\t\t<div class=\"w-form-row-field\">\r\n\t\t\t\t\t\t<input aria-label=\"us_form_1_file_1\" type=\"file\" name=\"us_form_1_file_1\" accept=\".pdf,.jpg,.jpeg,image\/*\" data-std=\"10MB\" data-max_size=\"10\"\/>\r\n\t\t\t<\/div>\r\n\t\t<div class=\"w-form-row-state\">Vous devez remplir ce champ<\/div>\r\n<\/div>\r\n<input type=\"hidden\" name=\"action\" value=\"us_ajax_cform\" \/>\r\n<input type=\"hidden\" name=\"post_id\" value=\"0\" \/>\r\n<input type=\"hidden\" name=\"form_index\" value=\"1\" \/>\r\n<div class=\"w-form-row for_submit align_none\"><button class=\"w-btn us-btn-style_1\" type=\"submit\" aria-label=\"Envoyer\"><span class=\"g-preloader type_1\"><\/span><span class=\"w-btn-label\">Envoyer<\/span><\/button><\/div><\/div><div class=\"w-form-message\"><\/div><div class=\"w-form-json hidden\" onclick='return {&quot;ajaxurl&quot;:&quot;https:\\\/\\\/thebrandcompany.garmentify.com\\\/wp-admin\\\/admin-ajax.php&quot;,&quot;messages&quot;:{&quot;err_empty&quot;:&quot;Vous devez remplir ce champ&quot;,&quot;err_size&quot;:&quot;La taille du fichier ne peut pas d\\u00e9passer %s Mo&quot;,&quot;err_extension&quot;:&quot;Le type de fichier %s n&#039;est pas autoris\\u00e9&quot;,&quot;err_recaptcha_keys&quot;:&quot;Les cl\\u00e9s reCAPTCHA sont incorrectes&quot;}}'><\/div><\/form><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"q306\"><button class=\"w-tabs-section-header\" aria-controls=\"content-q306\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Retours<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-q306\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"g-cols wpb_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h2><strong>Formulaire de retour<\/strong><\/h2>\n<p><span>Si, en tant que consommateur et utilisateur, vous souhaitez exercer votre droit de r\u00e9tractation, vous pouvez le faire en remplissant ce formulaire et en nous l&rsquo;envoyant.<\/span><\/p>\n<\/div><\/div><div class=\"w-separator size_small\"><\/div><form class=\"w-form  us-field-style_1 layout_ver show_message_after_sending for_cform us_form_2\" action=\"https:\/\/thebrandcompany.garmentify.com\/fr\/wp-json\/wp\/v2\/pages\/87038\" method=\"post\"><div class=\"w-form-h\"><div class=\"w-form-row for_text required\">\r\n\t\t<div class=\"w-form-row-field\">\r\n\t\t\t\t\t\t<input aria-label=\"Nom et pr\u00e9nom\" type=\"text\" name=\"us_form_2_text_1\" value placeholder=\"Nom et pr\u00e9nom *\" data-required=\"true\" aria-required=\"true\"\/>\r\n\t\t\t<\/div>\r\n\t\t<div class=\"w-form-row-state\">Vous devez remplir ce champ<\/div>\r\n<\/div>\r\n<div class=\"w-form-row for_text\">\r\n\t\t<div class=\"w-form-row-field\">\r\n\t\t\t\t\t\t<input aria-label=\"T\u00e9l\u00e9phone\" inputmode=\"tel\" type=\"text\" name=\"us_form_2_text_2\" value placeholder=\"T\u00e9l\u00e9phone\"\/>\r\n\t\t\t<\/div>\r\n\t\t<div class=\"w-form-row-state\">Vous devez remplir ce champ<\/div>\r\n<\/div>\r\n<div class=\"w-form-row for_email required\">\r\n\t\t<div class=\"w-form-row-field\">\r\n\t\t\t\t\t\t<input aria-label=\"Courrier \u00e9lectronique\" type=\"email\" name=\"us_form_2_email_1\" value placeholder=\"Courrier \u00e9lectronique *\" data-required=\"true\" aria-required=\"true\"\/>\r\n\t\t\t<\/div>\r\n\t\t<div class=\"w-form-row-state\">Veuillez saisir une adresse e-mail valide.<\/div>\r\n<\/div>\r\n<div class=\"w-form-row for_text required\">\r\n\t\t<div class=\"w-form-row-field\">\r\n\t\t\t\t\t\t<input aria-label=\"R\u00e9f\u00e9rence de la commande\" type=\"text\" name=\"us_form_2_text_3\" value placeholder=\"R\u00e9f\u00e9rence de la commande *\" data-required=\"true\" aria-required=\"true\"\/>\r\n\t\t\t<\/div>\r\n\t\t<div class=\"w-form-row-state\">Vous devez remplir ce champ<\/div>\r\n<\/div>\r\n<div class=\"w-form-row for_agreement required\">\r\n\t\t<div class=\"w-form-row-field\">\r\n\t\t\t\t<label>\r\n\t\t\t<input type=\"checkbox\" value=\"1\" data-required=\"true\" aria-required=\"true\" name=\"us_form_2_agreement_1\"\/>\r\n\t\t\t<span>J'ai lu et j'accepte la politique de confidentialit\u00e9<\/span>\r\n\t\t<\/label>\r\n\t\t\t<\/div>\r\n\t\t<div class=\"w-form-row-state\">Vous devez accepter les conditions pour continuer<\/div>\r\n<\/div>\r\n<input type=\"hidden\" name=\"action\" value=\"us_ajax_cform\" \/>\r\n<input type=\"hidden\" name=\"post_id\" value=\"0\" \/>\r\n<input type=\"hidden\" name=\"form_index\" value=\"2\" \/>\r\n<div class=\"w-form-row for_submit align_none\"><button class=\"w-btn us-btn-style_1\" type=\"submit\" aria-label=\"Envoyer\"><span class=\"g-preloader type_1\"><\/span><span class=\"w-btn-label\">Envoyer<\/span><\/button><\/div><\/div><div class=\"w-form-message\"><\/div><div class=\"w-form-json hidden\" onclick='return {&quot;ajaxurl&quot;:&quot;https:\\\/\\\/thebrandcompany.garmentify.com\\\/wp-admin\\\/admin-ajax.php&quot;,&quot;messages&quot;:{&quot;err_empty&quot;:&quot;Vous devez remplir ce champ&quot;,&quot;err_size&quot;:&quot;La taille du fichier ne peut pas d\\u00e9passer %s Mo&quot;,&quot;err_extension&quot;:&quot;Le type de fichier %s n&#039;est pas autoris\\u00e9&quot;,&quot;err_recaptcha_keys&quot;:&quot;Les cl\\u00e9s reCAPTCHA sont incorrectes&quot;}}'><\/div><\/form><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h2><strong>Suggestions<\/strong><\/h2>\n<p>Les suggestions sont un canal d\u2019acc\u00e8s public pour toute personne li\u00e9e \u00e0 notre organisation, y compris les clients, fournisseurs ou employ\u00e9s, afin de signaler toute irr\u00e9gularit\u00e9, certitude ou soup\u00e7on de mauvaise conduite.<\/p>\n<\/div><\/div><div class=\"w-btn-wrapper align_none\"><a class=\"w-btn us-btn-style_1 icon_atleft\" href=\"#\"><i class=\"fal fa-long-arrow-right\"><\/i><span class=\"w-btn-label\">Suggestions<\/span><\/a><\/div><div class=\"w-separator size_medium\"><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"Service Client\u00e8leContactRetoursContactContactez-nous, nous vous \u00e9coutons The Brand Company met ce canal de communication \u00e0 votre disposition afin d&rsquo;\u00e9tablir un syst\u00e8me transparent vous permettant de poser des questions sur nos produits et\/ou de soumettre des informations confidentielles de mani\u00e8re priv\u00e9e et s\u00e9curis\u00e9e. Adresse postaleC\/Can Diners, 1 &#8211; 11Pol\u00edgono El Cros08310 \u00b7 ArgentonaBarcelone. Espagne. T\u00e9l..\u00a093 791 51...","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-87038","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Aide - The Brand Company<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Aide - The Brand Company\" \/>\n<meta property=\"og:url\" content=\"https:\/\/thebrandcompany.garmentify.com\/fr\/aide\/\" \/>\n<meta property=\"og:site_name\" content=\"The Brand Company\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-17T14:08:31+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/thebrandcompany.garmentify.com\/fr\/aide\/\",\"url\":\"https:\/\/thebrandcompany.garmentify.com\/fr\/aide\/\",\"name\":\"Aide - 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